Protea Glen traffic department usually means the Protea Glen Mall Smart Licensing Centre, a driving licence testing centre run by Gauteng Department of Roads and Transport (provincial, not the City of Johannesburg) in Gauteng. This page sets out what the authority itself publishes about the office: where it is, how to contact it, when it is open and which services it lists.
Only details confirmed on an official source are shown. Where the authority does not publish something, or its page could not be checked, this page says so rather than repeating directory listings that are often out of date.
Last checked: 13 September 2026. TrafficDepartment.co.za is an independent guide, not a government website. We do not book appointments, take payments or issue documents. Confirm fees, hours and requirements with the official source before you act: www.gov.za, www.gov.za.
Address and contact details
- Operated by: Gauteng Department of Roads and Transport (provincial, not the City of Johannesburg).
- Address: R558 Protea Glen Boulevard, Protea Glen, Soweto (at Protea Glen Mall).
- Phone: 071 400 0915 (Mr King Mthombeni, provincial dept contact, not a site line).
- Email: [email protected] (provincial department press office, not a site-specific address).
Licensing offices are often hard to reach by phone. If the number does not answer, try City of Johannesburg Metropolitan Municipality (Soweto) website. For other ways to trace a working number, see traffic department contact details.
Opening and operating hours
The authority’s opening hours for Protea Glen could not be confirmed on an official page. Most municipal licensing offices work weekday business hours and close their queues to new applicants before the doors close, but hours vary, so confirm on the day.
Recent report (2026-08-12): Local paper reported Smart Licensing Centres (including Protea Glen Mall) extending hours for motorists, with Saturday service until 14:00 (source).
Recent report (2026-01-26): Gauteng Roads and Transport announced expansion/rollout of more Smart Licensing Centres including extended hours, citing Protea Glen as an operational example (source).
How hours and cut-offs usually work: traffic department operating hours. Weekend options: traffic departments open on Saturday.
Services available at this office
- Registration, testing and licensing of motor vehicles and drivers.
- Learner’s licence applications.
- Driving licence applications/renewals (smart driver testing).
- Temporary licence issue.
- Replacement of lost licences.
- Professional driving permit (PrDP).
- Driving school and instructor licensing.
- Number plate services.
Services can be suspended at short notice, for example during system downtime, so confirm the service you need is running before you travel.
Common transactions in Protea Glen: what to expect
- Renewing a driving licence card in Protea Glen: book or queue as the office requires, pass the eye test, have your fingerprints and photograph taken and pay. The card is produced centrally and collected later, so ask for a temporary licence if your card expires first. Full steps: traffic department licence renewal.
- Learner’s licence test: bring your ID, proof of address and the LL1 form, and be ready for an eye test. You get the licence on the same day if you pass. See learner’s licence.
- Professional driving permit: take a medical certificate that is not older than two months, and allow time for the conviction check. See PrDP guide.
- Licence disc renewal: take the renewal notice (or an ALV form), your ID and proof of address. Penalties apply after the 21-day grace period. See traffic department disc renewal.
- Registering a vehicle: the new owner must register the vehicle within the prescribed period after the change of ownership, and the seller should notify the change on an NCO form. See vehicle registration.
Booking and appointment information
Appointment-only via the eNaTIS/NaTIS online system; cashless payment.
In Gauteng, tests and licence card renewals are generally booked on NaTIS Online, and gov.za states that Gauteng residents must apply online for a learner’s licence. Some centres set aside walk-in days for older applicants.
How the booking system works, and what to do when there are no slots: traffic department online booking.
What to bring before you visit
- Your original ID document or smart ID card (or passport and permit for foreign nationals).
- Proof of residential address. See proof of address.
- Your booking confirmation, if the service was booked.
- The licence card, learner’s licence, renewal notice or vehicle document the transaction relates to.
- The completed application form. See traffic department forms.
Driver, learner and vehicle licensing services
- Renewing a licence card: traffic department licence renewal.
- Getting a learner’s licence: learner’s licence guide.
- Driving test: K53 driving test.
- Licence discs: traffic department disc renewal.
- Fines: traffic fines.
Other offices: Gauteng traffic departments and traffic department near me.
Fees and payment information
Licensing fees are set by the province and municipality and change from time to time. City of Johannesburg Metropolitan Municipality (Soweto) does not publish a current fee list on the pages we checked, so confirm the amount, and which payment methods the counter accepts, before you go. How fees are structured: traffic department prices.
How people search for Protea Glen licensing offices
People look for this office as “Protea Glen smart licensing centre”. These names are used loosely in South Africa: a driving licence testing centre (DLTC) handles learner’s and driving licences and tests, while a registering authority, often called the licensing department, handles licence discs and vehicle registration. The official sources we checked list the Protea Glen Mall Smart Licensing Centre (driving licence testing centre) for Protea Glen. Check which one handles your task before you go.
Frequently asked questions and official verification
What is the Protea Glen traffic department contact number?
The number published by the authority is 071 400 0915 (Mr King Mthombeni, provincial dept contact, not a site line).
Is this the official Protea Glen traffic department website?
No. TrafficDepartment.co.za is independent and cannot book, renew or pay anything. Confirm details with City of Johannesburg Metropolitan Municipality (Soweto) website.