Durban Traffic Department Contact Details: Your Guide to Traffic Services

When navigating the roads or handling traffic-related issues in Durban, having the right contact information readily available is crucial. This guide on Durban Traffic Department contact details provides residents and visitors with essential resources for their traffic-related inquiries and services.

Main Durban Traffic Department

At the heart of Durban’s traffic operations is the Main Durban Traffic Department, located at 25 Stella Wood Rd, Umbilo, 4001. For any primary inquiries or services, you can reach them via telephone at 031-274 9460 or email Zanele.Dlamini@kzntransport.gov.za and Nomusa.Majozi@kzntransport.gov.za. Their operating hours are Monday, Tuesday, Thursday, and Friday from 07:30 to 14:30, and Wednesday from 08:45 to 14:30.

Call Centre Services

For those seeking quick assistance, the Durban Traffic Department offers a Call Centre service. You can contact them at Tel: 0800 055 505 for immediate queries or utilize their WhatsApp service at 060 105 5505.

Durban Regional Office

The Durban Regional Office, headed by Chief Director TIRS, E.M. Sithole, is another crucial point of contact. Their office is located at 4 Aubrey Road, Pinetown. You can send correspondence to Private Bag X9063, Pinetown, 3600 / 3610, call them at 031 700 2222, or fax inquiries to 031 700 6454. For more direct assistance, email Muziwakhe.Sithole@kzntransport.gov.za or reach out to their PA at Lethokuhle.Letsoalo@kzntransport.gov.za.

Durban Metro Traffic Office

For specific matters related to the metro area, the Durban Metro Traffic Office, headed by S. Mvelase, operates out of 81 Sailkot Crescent, Durban. You can mail them at Private Bag X02, Merebank, 4059, or contact them via phone at 031 469 8900. Facsimile communications can be sent to 031 469 0150, and inquiries are also accepted via email at Sizwe.Mvelase@kzntransport.gov.za.

General eThekwini Municipality Contact

Additionally, the eThekwini Municipality provides general contact resources for broader civic issues. Located at 166 KE Masinga Road, Durban, 4001, they can be reached at multiple phone numbers: 031 311 7881, 031 311 7883, 031 311 7884, or 031 311 7885. Faxes can be sent to 031 311 7686. For electronic queries, email Sizakala@durban.gov.za. The office is open from Monday to Friday, 8:00 to 16:00.

Road Traffic Inspectorate (RTI) Call Centre

The Road Traffic Inspectorate (RTI) Call Centre supports traffic management services and can be contacted through the Traffic Management Centre (SANRAL) at 078 560 8279, providing an additional resource for traffic management inquiries.

Leveraging these detailed contact points ensures you are well-equipped to handle all traffic-related situations in Durban efficiently. For more information, visit the KwaZulu-Natal Department of Transport’s official contact page or the eThekwini Municipality contact page.