The Waltloo Drivers Licensing and Testing Centre, located at 312 Petroleum Street, Waltloo in Pretoria, is one of the primary service delivery centres for licensing in the City of Tshwane. The centre offers a range of services including renewals of driver’s license cards, renewals of Professional Driving Permits (PrDP), learner’s licence tests, driver’s licence tests, registration and licensing of motor vehicles, vehicle fitness tests, and police clearance services[1].
Operating as an agent of the Gauteng Provincial Government, the centre provides essential administrative functions for drivers and vehicle owners in the region[1]. Residents from areas such as Mamelodi, Nellmapius, Silverton, Meyerspark, Equestria, The Willows, Val de Grace, and Brummeria frequently use its services[5].
Visitors should be aware that there have been numerous reports of corruption and scams at the Waltloo licensing department. Local police and community watchdogs warn patrons to be cautious of so-called “runners”—individuals who pose as employees or claim to have contacts who can expedite applications for a fee. These scammers often approach people in queues, offering to “fast-track” services, but instead disappear with money or bribes without delivering any benefits[3][5]. Authorities emphasize that the Waltloo licensing centre is a cashless facility, and payments should only be made at official pay points inside the centre. Residents are urged to avoid engaging with anyone outside the official service counters and to seek assistance only from uniformed staff[3][5].
The physical condition of the Waltloo centre has also been a concern, with reports highlighting dilapidated facilities, poor sanitation, and broken signage. Clients have called for urgent intervention from local authorities and the Road Traffic Management Corporation (RTMC) to address both the infrastructure and administrative challenges[5].
For those seeking to minimize time spent at the centre, the City of Tshwane has introduced an online booking system for driver’s license renewals. By registering and booking online, patrons can skip long queues by presenting a printed email confirmation at the gate[8]. Bringing a recent optometrist’s certificate when renewing a license can further streamline the process.
To pay traffic fines, residents can visit several designated centres in Tshwane, but general complaints about officials or processes at the Waltloo facility should be directed to the Tshwane Metro Police Department (TMPD) via their official complaint channels[2].
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